To really understand another person’s point of view, you need to climb inside their skin and walk around for a bit.
Stop Accepting Excuses – Leading from the accountability zone
The art of leadership is the ability to hold others to account. When you choose to lead you take on being the account holder for the team. In this webinar we will look at the art of account holding, its impact on the bottom line of the business and the culture it can build. Organisations with a strong accountability culture produce extraordinary results. We will cover what it takes, when faced with “second rate” performance, and give you tools to have those necessary conversations. Key Takeaways: What is the difference between responsibility and accountability? How the excuses we accept impacts the bottom line Learn the language of the Accountability holder How leading from the Accountability Zone makes your life easier
Robust Conversations: The art of building strong and responsible teams – Part II
In Part I of this article (Read Here), we introduced the idea of robust conversations as frank, healthy and direct conversations that take place immediately, when you first see something that concerns you. They serve to ‘nip things in the bud’. Robust conversations have an open outcome with a view to exploring creative solutions. You come away with specific actions and agreement on how they will be measured. This means you both leave the conversation with clarity on, and accountability for, the set of actions you’ve agreed. The individual has time to course-correct, and you check in regularly, keeping space open for further robust conversations. Because robust conversations are an ongoing journey to say what needs to be said, in a way that people will hear it. Equipping our People to have Robust Conversations There are ‘three secrets’ – three places from which your people can act, or call others to account. They set a benchmark for behaviour, and form the basis for your people to have Robust Conversations. It’s up to you, as their leader, to ensure these “three secrets” are crystal clear. Vision and Values You need to have a clear organisational vision – your people need […]
Taking Responsibility – The Courage to do what’s right
Webinar Recording When you are responsible as a leader what is the message you give your team, and how does that empower them. At Integrity and Values we empower leaders to build responsible teams who then produce extraordinary results. In this webinar we will discuss what responsibility is and what it is not. We will look at the stories that we create when we don’t want to be responsible and the impact that has. Modelling responsibility gives us freedom and grants freedom to the people we lead. Not owning our mistakes shackles everyone like a ball and chain. Key Takeaways: Learn to respond rather than react to a situation Taking responsibility “kills off” the victim in us How modelling courage is the key to results The language of responsibility
Integrity Holds It All Together – Recording
Learn the critical conversations that maintain your Integrity In this webinar we will discuss what it takes to maintain your Integrity in the face of no agreement. Who you need to be, what the language of Integrity is and once learned, how much freedom you gain. Maintaining your integrity stops you second guessing yourself as a Leader and decision making becomes easier, it is the pathway to a simpler life. Integrity is also our capacity to own our mistakes and clean up with velocity! The longer we take to clean up our messes, the quicker we lose credibility. Be your word – your people are watching you! Takeaways Shine a light on Integrity and see how it impacts results We will discuss when something is a matter of Integrity The power of the Integrity Clean Up, when you’ve messed up
Robust Conversations: The art of building strong and responsible teams – Part I
For leaders, the art of building strong responsible teams hinges on their ability to have robust conversations. In this article, I’ll focus on what it means to have a robust conversation and how to prepare for it. I’ll also leave you with some simple, yet powerful tools, to set up your robust conversations for success. But first, let’s talk about bad conversations. I’m not the only person who’s grappled with how to deliver a tough message, spending hours arguing with myself, and agonising over the best approach and timing. What happens? Frustration builds…and builds…and then…Vesuvius erupts! Your message bursts out of you like lava, wreaking havoc. Some years back, I let this happen to me – and in the space of a few minutes, I had alienated half of my team, and terrified the rest of them. I got the full impact of what I’d said as I read the faces in the room. It was a big wake up call. I remember sitting quietly in my office afterwards, sick to my stomach, thinking: what now?!? Well, I had to go into serious damage control, because my bad conversation had seriously moved us backwards, not forwards. In contrast, robust conversations […]
Are you having fun yet? – Recording
Fun – the building block to productivity and engagement We are not all the same – what is fun for one may not be fun for all. When you have the “fun” conversation with your people you discover what really turns them on at work. Some people want more challenge, some want less. Some thrive if given plenty of elbow room while others need structure and clear boundaries to shine. This all depends on where they are at; and at what stage of their career. Find out where the tension is for your staff, prior to the exit interview. Highly engaged people are more productive which produces higher quality work. If we as leaders do not meet the 7 elements for fun, productivity declines and work satisfaction “flies out the window”. TAKEAWAYS FROM THIS WEBINAR What does it take to turn serious work into serious play? Get in early – ask the 7 questions to evaluate staff engagement before it is too late What does it take to get the balance just right?