Cut to the Chase: Feedback, conflict and the cost of conversations we avoid: Part 2

Cut to the Chase: Feedback, conflict and the cost of conversations we avoid: Part 2

In this article, we’ll explore HOW to give effective feedback. For most of us, giving feedback is uncomfortable. At the same time, if you don’t you will get the behaviours you tolerate – and we know that high performance takes place in an environment of…

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Cut to the Chase: Feedback, conflict and the cost of conversations we avoid

In our recent Integrity and Values Boardroom Breakfast, we began the conversation on Feedback. In this article – and a few to follow – I’ll share some practical kitchen tools and techniques to master the art of giving effective feedback and cutting to the chase….

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The nitty gritty of Integrity

Here’s a curly question for you:  If you’re really honest with yourself – how much integrity do you really have? Every moment I am challenged by how much integrity we do or don’t have.  And – no offence – I consider we don’t have any. So,…

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The truth will set you free

I was at a client in Newcastle about a decade ago, watching mining equipment being loaded up for shipping to a mine in Western Australia. The dispatcher said, “They’ll be back in a fortnight.” I was flabbergasted. “Why?” I asked. “They’ve got faults in them,”…

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The violence of silence – how lies cost you real money in your workplace

Several years ago we were approaching the end of year. We’d made budget and were shooting for our stretch goal. One more sale was going to do it. I bagged the sale. I was thrilled with myself! I told the team that we’d done it…

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The Truth Hurts Lies Compound The Pain

Missed deadlines, reworks and lost profit are the cost of not being transparent about what is happening in your business – the cost of settling for the beautiful lie. And these lies have a cost that we can measure in time, money and materials. Would…

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Get shit done: the secret story of “urgent”

    Do you ever use the little “urgent” flag in your email? Do other people send you emails marked urgent? Do you go to urgent meetings? They’re a rude interruption, aren’t they. And when you read those emails and go to those meetings, are…

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In BED with accountability

In BED with accountability – how being above the line makes you happier and more effective   I had to tell one of my colleagues to get out of BED the other day. When you finish reading you’ll probably realise that some of your people…

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Design for success – structures for accountability

Do you ever feel like work is a battle of wills – with your will pitched against everyone else’s? Do you have to be constantly vigilant, just to maintain the same standards? Would you prefer to be putting that energy into improving standards, rather than…

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Make Them or Break Them – What Rules do for Accountability

A good rule is a beautiful thing. I love rules because they define the systems in our business. By defining the boundaries of what we can and can’t do, the rules give us the freedom to everything else, and anything else, within those boundaries And…

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