Behaviour

Empowered by Vision: Articulate exciting future possibilities and they will follow

“A leader has the vision and conviction that a dream can be achieved. He inspires the power and energy to get it done.” — Ralph Lauren A clear and inspiring vision is arguably one of the most powerful tools in the leadership toolbox. It provides…

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Cut to the Chase: Feedback, conflict and the cost of conversations we avoid: Part 2

In this article, we’ll explore HOW to give effective feedback. For most of us, giving feedback is uncomfortable. At the same time, if you don’t you will get the behaviours you tolerate – and we know that high performance takes place in an environment of…

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Cut to the Chase: Feedback, conflict and the cost of conversations we avoid

In our recent Integrity and Values Boardroom Breakfast, we began the conversation on Feedback. In this article – and a few to follow – I’ll share some practical kitchen tools and techniques to master the art of giving effective feedback and cutting to the chase….

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The violence of silence – how lies cost you real money in your workplace

Several years ago we were approaching the end of year. We’d made budget and were shooting for our stretch goal. One more sale was going to do it. I bagged the sale. I was thrilled with myself! I told the team that we’d done it…

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Thinking slow and acting with purpose

When was the last time you made a really good decision in business and in life? Think about it. What was the decision? Where were you when you made that decision? And, what were you doing? Chances are, you made that decision at a time…

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Get shit done: the secret story of “urgent”

    Do you ever use the little “urgent” flag in your email? Do other people send you emails marked urgent? Do you go to urgent meetings? They’re a rude interruption, aren’t they. And when you read those emails and go to those meetings, are…

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Ask not of others – demanding of others what you demand of yourself

Responsibility comes from two words, ‘response’ and ‘ability’ and is, in a literal sense, your ability to respond. Think about what happens if you are unable to respond to a need – a need in yourself or a need in others. It makes you feel…

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In BED with accountability

In BED with accountability – how being above the line makes you happier and more effective   I had to tell one of my colleagues to get out of BED the other day. When you finish reading you’ll probably realise that some of your people…

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Design for success – structures for accountability

Do you ever feel like work is a battle of wills – with your will pitched against everyone else’s? Do you have to be constantly vigilant, just to maintain the same standards? Would you prefer to be putting that energy into improving standards, rather than…

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