How many times have you walked out of a meeting feeling like you weren’t being told the whole story? What about those moments where your colleague nodded along to everything you said but you had a hunch that they didn’t feel the same as you?…
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‘You don’t listen! You lead from “my way or the highway”. People don’t come and tell you anything because they know they’ll be dismissed or ignored!’ That was Rose, a colleague of mine from over 30 years ago. The moment I heard those words, I…
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What does organisational culture actually mean? A quick Google search says that it’s those hard-to-pin down values, mindsets and behaviours which govern how teams work together. It’s also an influential factor when it comes to people’s engagement, productivity and satisfaction levels. However, if you ask…
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When people aren’t talking – don’t mistake their silence for acceptance Have you ever walked away from a conversation with that niggling feeling that everything wasn’t okay, even though you had assurances that “all was good”. You decided to leave it and not pursue…
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The cornerstone for growing and keeping good people Leaders are at the source of a great culture and also at the source of a poor culture. In many businesses there is an appearance of harmony and alignment. If you just scratch the surface, you will…
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Driving Outcomes by Leading with a Sense of Urgency The only guarantee at any time, or anywhere in business, is change. Leading with a sense of urgency means you keep your finger on the pulse, in a time where the only predictable variable is change,…
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The Art of getting stuff done When we lead with a sense of urgency, regardless of how people feel, they step up! Urgency incites focused and targeted action, without it, you erode engagement. For some people, urgency is an integral part of who they…
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Unlock Your Teams’ Potential with Robust Conversations The most powerful conversations that leaders will have are those that are robust. These timely, results-orientated conversations allow all parties to ask difficult questions and test news ideas. For leaders, this open dialogue lets them lean into what their people have always wanted to…
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The art of saying what needs to be said ‘Robust’ means strong, vigorous, resilient, healthy, a structure that holds up – then a robust conversation is a strong and healthy conversation that holds up over time. Robust conversations are about ‘nipping things in the bud’,…
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Creating that competitive edge Society’s glue – Trust – its presence cements relationships by allowing people to live and work together. Creating a place for us to belong, feel valued and do great work. Trust is essential to an effective team because it provides…
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