Robust Conversations – Webinar Recording
The art of saying what needs to be said
‘Robust’ means strong, vigorous, resilient, healthy, a structure that holds up – then a robust conversation is a strong and healthy conversation that holds up over time.
Robust conversations are about ‘nipping things in the bud’, before small problems become big issues. Some leaders view tough conversations with dread or avoid them altogether. If you’ve walked in these shoes, you’ll know the price you’ve paid for the conversations you didn’t have.
In fact, high-performing teams require robust conversations, they create an environment of trust and keep your people on course. Done well, they provide clarity and inspire people to move forward. Badly executed, they drive mistrust and a lack of engagement. Avoidance is the worst – your people know you’re not doing what’s best for them, and they are watching you!
Building and maintaining trust starts – and ends – with you, as does having robust conversations that keep your team on track, focused and engaged.
“The most intense conflicts, if overcome leave behind a sense of security and calm that is not easily disturbed. It is just these intense conflicts and their conflagration which are needed to produce valuable and lasting results.” – Carl Jung