Give your leaders the skills to handle difficult conversations
Robust Conversations is a practical live online workshop that helps leaders, managers and teams tackle tough issues earlier, communicate more clearly, and build a stronger culture of trust, accountability and follow-through.
10 live online workshops
5-month facilitated program
Silver and Gold options
When leaders avoid hard conversations, the cost
spreads quickly
Difficult issues stay unspoken for too long
Team members become defensive or disengaged
Misalignment slows progress across teams
Managers hesitate to give clear feedback
Most communication problems in a business are not caused by lack of intelligence or goodwill. They happen because issues are left too long, feedback is watered down, people avoid conflict, or leaders say what is easy instead of what is needed. Over time, these patterns quietly erode trust, lower standards and make it harder for teams to work with clarity and momentum.
The Robust Conversations Program gives leaders practical tools to address issues earlier and communicate in a way that is both direct and respectful.
What this program helps your business do
Address issues earlier
Leaders can tackle issues before they become larger cultural or operational problems.
Improve alignment and momentum
Reduce misunderstandings and create clearer conversations that move people forward faster.
Lift accountability
Give managers practical ways to set expectations clearly, hold standards and follow through.
Consistent leadership behaviour
Create a common language and framework for communication across the organisation.
Protect trust
Teach leaders how to give feedback directly without damaging relationships.
Reduce costly workplace friction
Leaders learn how to handle tension, feedback and differing expectations earlier.
Practical tools for real workplace conversations
Robust Conversations is designed for leaders who need more than generic communication theory. It gives participants practical tools, structured frameworks and real-world application so they can use what they learn straight away in conversations with direct reports, peers, senior leaders and teams.
Live online workshops
Immediate workplace relevance
Structured communication tools
Our Facilitators
Alison Bentley
How do you take a passion and turn it into a career you love? Alison did exactly that more than a decade ago. In true Integrity and Values fashion, she transformed her love of learning into a passion for teaching.
Her commitment to learning spanned a 40‑year business career. She founded three ventures across food, toiletries, and marketing—building and branding her own products and services. She also brought her expertise to iconic organisations of all sizes, from established companies to fast‑moving start‑ups, helping turn their offerings into success stories.
For over 25 years, Alison has invested in her personal growth, first as a client of Integrity and Values and later as a valued member of the team.
Today, she has turned her long‑held passion into her profession—devoting her career to developing individuals who, in turn, drive their businesses forward.
Tama Liga
Tama is passionate about understanding what drives people and empowering them to fulfil their potential. This began during her Bachelor of Business (HRM) and has grown through more than 10 years of leadership development, training, and program delivery.
Her experience includes one-on-one and group coaching, facilitating large teams, and designing programs that build strong leadership capability. Tama has also held senior government roles in workforce policy, strategy, and legislative reform, as well as management positions within the private sector.
She brings a blend of practical leadership experience and behavioural insight, creating learning environments that are engaging, grounded, and transformative.
Tama Liga
Tama is passionate about understanding what drives people and empowering them to fulfil their potential. This began during her Bachelor of Business (HRM) and has grown through more than 10 years of leadership development, training, and program delivery.
Her experience includes one-on-one and group coaching, facilitating large teams, and designing programs that build strong leadership capability. Tama has also held senior government roles in workforce policy, strategy, and legislative reform, as well as management positions within the private sector.
She brings a blend of practical leadership experience and behavioural insight, creating learning environments that are engaging, grounded, and transformative.
What participants will walk away with
What participants will
walk away with
The confidence to tackle tough conversations early
Before they become performance, culture, or team alignment issues.
The ability to give feedback that drives behaviour change
Strengthens trust, and lifts performance across your team.
A professional approach to conflict and pushback
Allowing you to lead with clarity, authority, and composure in high pressure moments
Trusted by Leaders
Hear it directly from them.
The tools for having robust conversations are genuinely practical — I keep the booklet on my desk and use it. A big shift for me was learning to use ‘I’ in a positive, constructive way, not a negative one.
The course helped me start with values and become more aware of my own values. I’ve been given tools for having difficult conversations — and I know they’ll be useful.
This course helped me recognise that I have good leaders — and I need to allow them to lead and make mistakes. The accountability tools, plus inoculation and ASERT, are practical frameworks I’m already using and will continue to use.
My key takeaways were the power language, Fight Clean, and inoculation — practical tools I can use in real conversations.
Inoculation is something I’ve already used in real situations, and it’s been really effective. ‘Above the line / below the line’ is great for self-reflection, and ASERT gives me a clear framework to organise my thoughts.
Inoculation was a key takeaway — it helps warm people up to the issue so they don’t feel blamed or attacked, and can actually listen. The ‘I’ messages make it easier to say what needs to be said without blaming.
Choose the package that fits your leaders
Silver Package
- 10 x 2-hour On-Line Workshops
- 12 months access to the Integrity and Values On-Line Learning Platform
- A detailed participant manual
- Access to the Leadership Library
- Full upfront payment $1,399 (saving $393)
- 3 Month Payment plan available $599 p/m ($1,797 TOTAL)
- *Talent+ Subscribers receive a 20% discount
Gold Package
- 6 x 1-hour personal coaching sessions with a qualified coach
- 10 x 2-hour On-Line Workshops
- 12 months access to the Integrity and Values On-Line Learning Platform
- A detailed participant manual
- Access to the Leadership Library
- Full upfront payment $4,100 (saving $1,297)
- 3 Month Payment plan available $1,799 p/m ($5,397 TOTAL)
- *Talent+ Subscribers receive a 20% discount
Upcoming 2026 programs
Program C | 2026 | 2:30 - 4:30 PM
| Workshop 1 | 15-Apr-26 |
| Workshop 2 | 29-Apr-26 |
| Workshop 3 | 13-May-26 |
| Workshop 4 | 27-May-26 |
| Workshop 5 | 3-Jun-26 |
| Workshop 6 | 17-Jun-26 |
| Workshop 7 | 1-Jul-26 |
| Workshop 8 | 15-Jul-26 |
| Workshop 9 | 29-Jul-25 |
| Workshop 10 |
5-Aug-26 |
Program D | 2026 | 9:30 - 11:30 AM
| Workshop 1 |
13-May-26 |
| Workshop 2 |
26-May-26 |
| Workshop 3 | 16-Jun-26 |
| Workshop 4 | 1-Jul-26 |
| Workshop 5 | 15-Jul-26 |
| Workshop 6 | 29-Jul-26 |
| Workshop 7 | 5-Aug-26 |
| Workshop 8 | 26-Aug-26 |
| Workshop 9 | 9-Sep-26 |
| Workshop 10 |
16-Sep-26 |