Lead the conversations that shape performance, trust and accountability
Whether you already hold a leadership role or want to learn how to speak and lead like one, Robust Conversations will give you practical tools for the conversations that matter most.
10 live online workshops
5-month facilitated program
Silver and Gold options
For many leaders, the hardest part is not seeing the issue. It is knowing how to address it well.
You keep putting it off
You fear their reaction
You don’t know what to say
Small issues become bigger
So the issue sits there.
The longer it is left, the more time, energy and leadership it takes from you.
Robust Conversations is designed to change that. It gives you the words, the frameworks and the practice to address issues clearly, stay steady in the face of pushback, and lead the conversation without backing down or making it personal.
What changes when
you lead difficult conversations well
Stop guessing what to say
Learn practical scripts, formulas and conversation frameworks so you are not relying on courage alone when the moment arrives.
Handle pushback with composure
Stay clear when people become defensive, emotional, resistant or upset, and keep the conversation focused on the issue rather than the person.
Address issues early
Deal with lateness, missed standards, poor follow-through and behaviour concerns before they spread into larger issues.
Stop leading from fear of being disliked
Strengthen your ability to stay connected, stand by what matters, and say what needs to be said even when agreement is not guaranteed.
Hold your ground
Learn how to be assertive without becoming passive aggressive, personal or heavy-handed.
Buy back time and energy
Clearer conversations reduce second-guessing, repeated explanations, unresolved
issues and the mental load of carrying things too long.
The words, tools and frameworks for difficult conversations
Robust Conversations is built around the moments leaders actually face: pulling someone up on lateness, naming a behaviour that is affecting the team, challenging excuses, saying no clearly, handling emotional reactions, and speaking up when you would usually stay quiet.
You will learn tested frameworks, useful language, and practical tools you can apply immediately — with staff, peers, clients, senior leaders, and in the wider situations where leadership is required.
Live online workshops
Immediate workplace application
Scripts, frameworks and practice
Learn from facilitators who understand what strong leadership sounds like in practice
Alison Bentley
How do you take a passion and turn it into a career you love? Alison did exactly that more than a decade ago. In true Integrity and Values fashion, she transformed her love of learning into a passion for teaching.
Her commitment to learning spanned a 40‑year business career. She founded three ventures across food, toiletries, and marketing—building and branding her own products and services. She also brought her expertise to iconic organisations of all sizes, from established companies to fast‑moving start‑ups, helping turn their offerings into success stories.
For over 25 years, Alison has invested in her personal growth, first as a client of Integrity and Values and later as a valued member of the team.
Today, she has turned her long‑held passion into her profession—devoting her career to developing individuals who, in turn, drive their businesses forward.
Tama Liga
Tama is passionate about understanding what drives people and empowering them to fulfil their potential. This began during her Bachelor of Business (HRM) and has grown through more than 10 years of leadership development, training, and program delivery.
Her experience includes one-on-one and group coaching, facilitating large teams, and designing programs that build strong leadership capability. Tama has also held senior government roles in workforce policy, strategy, and legislative reform, as well as management positions within the private sector.
She brings a blend of practical leadership experience and behavioural insight, creating learning environments that are engaging, grounded, and transformative.
Tama Liga
Tama is passionate about understanding what drives people and empowering them to fulfil their potential. This began during her Bachelor of Business (HRM) and has grown through more than 10 years of leadership development, training, and program delivery.
Her experience includes one-on-one and group coaching, facilitating large teams, and designing programs that build strong leadership capability. Tama has also held senior government roles in workforce policy, strategy, and legislative reform, as well as management positions within the private sector.
She brings a blend of practical leadership experience and behavioural insight, creating learning environments that are engaging, grounded, and transformative.
Why leaders invest in this themselves
Hold Standards Consistently
Build stronger accountability by addressing issues directly, so your team learns that standards matter and important concerns will not be ignored.
Handle Pushback with Control
Keep difficult conversations productive and steady, even under pressure, so your team experiences stronger leadership when resistance shows up.
Create Clarity
Give people a clearer understanding of where they stand, what needs to change, and what is expected going forward.
Trusted by Leaders
Hear it directly from them.
The tools for having robust conversations are genuinely practical — I keep the booklet on my desk and use it. A big shift for me was learning to use ‘I’ in a positive, constructive way, not a negative one.
The course helped me start with values and become more aware of my own values. I’ve been given tools for having difficult conversations — and I know they’ll be useful.
This course helped me recognise that I have good leaders — and I need to allow them to lead and make mistakes. The accountability tools, plus inoculation and ASERT, are practical frameworks I’m already using and will continue to use.
My key takeaways were the power language, Fight Clean, and inoculation — practical tools I can use in real conversations.
Inoculation is something I’ve already used in real situations, and it’s been really effective. ‘Above the line / below the line’ is great for self-reflection, and ASERT gives me a clear framework to organise my thoughts.
Inoculation was a key takeaway — it helps warm people up to the issue so they don’t feel blamed or attacked, and can actually listen. The ‘I’ messages make it easier to say what needs to be said without blaming.
Choose the package that suits your goals
Gold includes personal coaching for those who want tailored support applying the tools to the specific conversations, patterns and leadership challenges.
Silver Package
- 10 x 2-hour On-Line Workshops
- 12 months access to the Integrity and Values On-Line Learning Platform
- A detailed participant manual
- Access to the Leadership Library
- Full upfront payment $1,399 (saving $393)
- 3 Month Payment plan available $599 p/m ($1,797 TOTAL)
- *Talent+ Subscribers receive a 20% discount
Gold Package
- 6 x 1-hour personal coaching sessions with a qualified coach
- 10 x 2-hour On-Line Workshops
- 12 months access to the Integrity and Values On-Line Learning Platform
- A detailed participant manual
- Access to the Leadership Library
- Full upfront payment $4,100 (saving $1,297)
- 3 Month Payment plan available $1,799 p/m ($5,397 TOTAL)
- *Talent+ Subscribers receive a 20% discount
Upcoming 2026 programs
Program C | 2026 | 2:30 - 4:30 PM
| Workshop 1 | 15-Apr-26 |
| Workshop 2 | 29-Apr-26 |
| Workshop 3 | 13-May-26 |
| Workshop 4 | 27-May-26 |
| Workshop 5 | 3-Jun-26 |
| Workshop 6 | 17-Jun-26 |
| Workshop 7 | 1-Jul-26 |
| Workshop 8 | 15-Jul-26 |
| Workshop 9 | 29-Jul-25 |
| Workshop 10 |
5-Aug-26 |
Program D | 2026 | 9:30 - 11:30 AM
| Workshop 1 |
13-May-26 |
| Workshop 2 |
26-May-26 |
| Workshop 3 | 16-Jun-26 |
| Workshop 4 | 1-Jul-26 |
| Workshop 5 | 15-Jul-26 |
| Workshop 6 | 29-Jul-26 |
| Workshop 7 | 5-Aug-26 |
| Workshop 8 | 26-Aug-26 |
| Workshop 9 | 9-Sep-26 |
| Workshop 10 |
16-Sep-26 |
Secure your place
Whether you already hold a leadership role or want to develop the way you speak and lead, Robust Conversations builds the kind of skill that strengthens leadership, improves team performance, and changes what people experience from you every day.