Here’s a curly question for you: If you’re really honest with yourself – how much integrity do you really have? Every moment I am challenged by how much integrity we do or don’t have. And – no offence – I consider we don’t have any. So,…
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I was at a client in Newcastle about a decade ago, watching mining equipment being loaded up for shipping to a mine in Western Australia. The dispatcher said, “They’ll be back in a fortnight.” I was flabbergasted. “Why?” I asked. “They’ve got faults in them,”…
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Several years ago we were approaching the end of year. We’d made budget and were shooting for our stretch goal. One more sale was going to do it. I bagged the sale. I was thrilled with myself! I told the team that we’d done it…
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Missed deadlines, reworks and lost profit are the cost of not being transparent about what is happening in your business – the cost of settling for the beautiful lie. And these lies have a cost that we can measure in time, money and materials. Would…
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When was the last time you made a really good decision in business and in life? Think about it. What was the decision? Where were you when you made that decision? And, what were you doing? Chances are, you made that decision at a time…
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Do you ever use the little “urgent” flag in your email? Do other people send you emails marked urgent? Do you go to urgent meetings? They’re a rude interruption, aren’t they. And when you read those emails and go to those meetings, are they…
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Responsibility comes from two words, ‘response’ and ‘ability’ and is, in a literal sense, your ability to respond. Think about what happens if you are unable to respond to a need – a need in yourself or a need in others. It makes you feel…
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In BED with accountability – how being above the line makes you happier and more effective I had to tell one of my colleagues to get out of BED the other day. When you finish reading you’ll probably realise that some of your people…
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Do you ever feel like work is a battle of wills – with your will pitched against everyone else’s? Do you have to be constantly vigilant, just to maintain the same standards? Would you prefer to be putting that energy into improving standards, rather than…
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A good rule is a beautiful thing. I love rules because they define the systems in our business. By defining the boundaries of what we can and can’t do, the rules give us the freedom to everything else, and anything else, within those boundaries And…
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