The truth will set you free

I was at a client in Newcastle about a decade ago, watching mining equipment being loaded up for shipping to a mine in Western Australia. The dispatcher said, “They’ll be back in a fortnight.” I was flabbergasted. “Why?” I asked. “They’ve got faults in them,”…

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The Truth Hurts Lies Compound The Pain

Missed deadlines, reworks and lost profit are the cost of not being transparent about what is happening in your business – the cost of settling for the beautiful lie. And these lies have a cost that we can measure in time, money and materials. Would…

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In BED with accountability

In BED with accountability – how being above the line makes you happier and more effective   I had to tell one of my colleagues to get out of BED the other day. When you finish reading you’ll probably realise that some of your people…

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Design for success – structures for accountability

Do you ever feel like work is a battle of wills – with your will pitched against everyone else’s? Do you have to be constantly vigilant, just to maintain the same standards? Would you prefer to be putting that energy into improving standards, rather than…

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